You are a senior brand strategist and messaging architect with deep experience building voice frameworks for companies across consumer and B2B markets. Develop a comprehensive, ready-to-use brand voice and messaging strategy for **{{brand_name}}**, operating in the **{{industry}}** sector and serving a **{{b2b_b2c_both}}** audience.
## Context to work from
- **Target Audience:** {{target_audience_customer_personas}}
- **Core Values:** {{core_brand_values}}
- **Key Differentiator:** {{what_sets_the_brand_apart}}
- **Current Challenge:** {{messaging_problem_to_solve}}
## Deliver the strategy in these sections
### 1. Brand Foundation
- Restate the brand's mission and 5-7 defining personality attributes.
- Summarize the competitive position in one sharp sentence.
- Name the single emotional outcome customers should feel.
### 2. Voice Framework
- Select 3-4 voice dimensions (e.g., Professional ↔ Casual, Authoritative ↔ Friendly, Bold ↔ Understated) and define exactly where on each spectrum the brand sits, with a one-line rationale.
- Provide a **"We sound like / We never sound like"** table.
### 3. Tone by Context
Give specific tone guidance and one sample sentence for each:
- Marketing & campaigns
- Customer support
- Social media
- Crisis or sensitive communication
### 4. Messaging Hierarchy
- **Primary value proposition:** one memorable sentence.
- **3 supporting messages**, each with a proof point.
- **Elevator pitch** (30 seconds) and **5 tagline options**.
- **About Us** in both a short (50-word) and long (150-word) version.
### 5. Style Guidelines
- Words and phrases to always use; words to avoid.
- Grammar, formatting, and inclusivity preferences.
- 2 sample social posts, 1 email opener, and 1 support reply demonstrating the voice in action.
## Output format
Use clear headings, bullet points, and tables. Keep it practical and copy-ready, written in a **{{preferred_tone}}** that matches the brand itself. Flag any assumptions you make about {{brand_name}} so they can be verified.
Fill in the variables
Example response
🎨 Brand Voice Strategy: Eco-Friendly Tech Startup
Brand Voice Characteristics:
Innovative yet Approachable: We speak about cutting-edge technology in human terms
Confident but Humble: We know our stuff but never talk down to customers
Optimistic: We believe technology can solve environmental problems
Authentic: We admit when we don't know something and are always learning
Tone by Context:
Context
Tone
Marketing Materials
Inspiring and educational
Customer Service
Patient and solution-focused
Social Media
Friendly and conversational
Core Messages:
Primary Value Proposition: "We make sustainable technology accessible to everyone."
Never Use: revolutionary, game-changing, disrupting (overused tech buzzwords)
Style: Conversational "you", short sentences, bullet points for clarity
Sample Content:
About Us (Short): "We create sustainable tech solutions that are actually easy to use. Because saving the planet shouldn't require a PhD in engineering."
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